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Processes organize activities to create a defined business value.
Properties
The document type it-process provides the following properties:
Sections
Description
Provide a description of the process.
Objective
Describe the objective for this process.
Trigger
Describe the trigger that starts this process.
Output
Describe the output resources for this process.
Activities
List the activities that are part of this process.
Typically activities are associated as children to this document. Activities run by more than one process are stored on the IT Activity Doctype homepage.
Outcome
Describe the result of the process.
Trigger
Describe the impact the result of the process has.
Notes
These are internal notes that are usually not exported and only visible to team members with write access.
But this is not a safe place to store sensible information. It is just a convenience for the reader to not be bothered with notes stored here for the authors for later use. The security level is about suppressing the representation by a CSS style. Therefore consider this as a convenience for the reader, not as a security tool.
References
For a document the references section contains pointers to resources that prove the statements of the document.
Often these proofs are not easily distinguishable from further information. In this case you may want to skip the reference section in favour for the resource list.
Resources
The resources section provides references to further information to the topic of the document.
This may be information on the internet provided by the resource or information in the team's information systems. Anything the reader of the resource might want to know, may be listed here.
