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Document Properties Marker
overridefalse


Short Description

IT Services provide business relevant services for customers.

 
Doctypedoctypehide
NameIT Service 
IDit-service 
SetService Management  
Parent
Parent Property
parent-doctypetopic
property-nameName
 
Audience
Name List
doctyperole
render-no-hits-as-blanktrue
propertyAudience
 
Documentation Type

Name List
doctypedoctype-type
render-no-hits-as-blanktrue
namesQ4 - System
propertyDocumentation Type

 
Categories

Name List
doctypecategory
render-no-hits-as-blanktrue
names/ Services / Strategy
propertyCategories

 
Tags

Tag List

 
Iteration

Iteration
value

facade

production

 hide
Sort Keyhide



Section
indextrue
titleDescription
 Provides information on an IT service of a service portfolio.


true
Section
hide
titleProperties


Transclusion
documentNote Box referencing common Document Properties
idsBox


Section
titleSuperordinate Application

Services may be composed. This is a reference to the superordinate service.

The value is typically automatically provided by the parent document.


Section
titleType

Specify the type of the service to organize them.

Use the IT Service Type to define types of services.


Section
titleLifecycle Phase

Specify the lifecycle phase this service is currently in.


Section
titleStatus

Select the status of the service.

Use IT Service Status to document statuses.


Section
titleVersion

Specify the version of the service.


Section
titleURI

Specify the uniform resource identifier (URI) to the service.

This information may be used by the Access Information doctype.


Section
titleDocumentation

List documentation assets provided for this service.


Section
titleIT Services

Add links to services this services depends on. Services will be rendered within a document section.


Section
titleIT Processes

Add links to processes this services depends on. Processes will be rendered within a document section.


Section
titleCustomer Assets

Add links to assetsprovided by the customer this services depends on. Customer assets will be rendered within a document section.


Section
titleService Assets

Add links to assetsprovided by the service provider this services depends on. Service assets will be rendered within a document section.


Section
titleApplications

Add links to applications this services depends on. Applications will be rendered within a document section.


Section
titleIT Systems

Add links to systems this services depends on. Systems will be rendered within a document section.


Section
titleConfiguration Items

Add links to configuration items this service depends on. Configuration items will be rendered within a document section.


Section
titleIT Functions

Add links to functions this services depends on. Functions will be rendered within a document section.


Section
titleUser Roles

List roles using this service.


Section
titleCustomer Roles

List roles that are customers for the service.


Section
titleCustomer Organization

List the organizations that are customers for this service.


Section
titleCustomer Contact

Provide information to get in touch with a customer representative.


Section
titleService Provider Organization

List the organization that provides the service.


Section
titleService Provider Contact

Provide information to get in touch with a representative for business issues.


Section
titleService Provider Technical Contact

Provide information to get in touch with a representative for technical issues.


Section
titleVersions Information

Provide a reference to information on different versions of this service.


Section
titleRemote Repositories

List of remote information repositories related to the service.



Sections
Section
titleSections


Section
titleDescription

Describe the service.


Section
titleIT Services

Automatic list of subordinate IT services.


Section
titleList of IT Services

Lists services referenced by the IT Services property.


Section
titleList of IT Processes

Lists processes referenced by the IT Processes property.


Section
titleDocumentation Assets

Lists processes referenced by the Documentation property.


Section
titleList of Customer Assets

Lists assets referenced by the Customer Assets property.


Section
titleList of Service Assets

Lists assets referenced by the Service Assets property.


Section
titleList of Applications

Lists applications referenced by the Applications property.


Section
titleList of IT Systems

Lists systems referenced by the IT Systems property.


Section
titleOwn Configuration Items

List of configuration items used exclusively by this service.


Section
titleCommon Configuration Items

Lists configuration items referenced by the Configuration Items property.


Section
titleList of IT Functions

Lists functions referenced by the IT Function property.


Section
titleInterfaces

Provide information on or references to information material that documents the interface the service provides.


Section
titleService Level Agreements

Provide information on or references to information material that documents the service level the service provides.


Section
titleUsed by

Automatic list of services that are used by this service.

hidetrue
title


Transclusion
documentDocument Sections
idsstandard-sections-bottom


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Section
titleReferences


Section
titleResources



Piwik Set Multiple Custom Variables


NameValue
Departmentprojectdoc
Categoryprojectdoc-doctype
Typeservice-management