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Document Properties Marker
overridefalse


Short Description

IT Procedures define procedures for processes.

 
Doctypedoctypehide
NameIT Procedure 
IDit-procedure 
SuiteService Management
SetService Management  hide
Parent
Parent Property
parent-doctypetopic
property-nameName
 
Audience
Name List
doctyperole
render-no-hits-as-blanktrue
propertyAudience
 
Documentation Type

Name List
doctypedoctype-type
render-no-hits-as-blanktrue
namesQ4 - System
propertyDocumentation Type

 
Categories

Name List
doctypecategory
render-no-hits-as-blanktrue
names/ Services / Operations
propertyCategories

 
Tags

Tag List

 
Iteration

Iteration
valuefilledproduction

hide
Sort Keyhide



Section
indextrue
show-titlefalse
titleDescription

Procedures show how processes and their activities are actually run by people. They explain the who, when, and why, where processes only abstractly explain the what.

If you need to get into greater detail about what steps are actually conducted, use the work instruction.

 


Section
titleProperties


Transclusion
documentNote Box referencing common Document Properties
idsBox


Section
titleSuperordinate Procedure

Procedures may be composed. This is a reference to the superordinate procedure.

The value is typically automatically provided by the parent document.


Section
titleType

Specify the type of the IT procedure to organize them.

Use the IT Procedure Type Doctype to define types of procedures.


Section
titleRoles

List the roles that take part in running this procedure.

projectdoc-box-note

While the Audience property describes the groups of readers interested in this document, the Roles property describe the roles that actually take part in it.

Typically all roles involved are part of the audience, unless their part is passive.




projectdoc-section
titleSections


Section
titleDescription

Describe the procedure and the people involved to run it.


Section
titleWork Instructions

List detailed instructions of work associated with this procedure.

Use the Work Instruction Doctype to provide these details.


Section
titleSubordinate Procedures

Complex or long procedures may be broken up into a number of procedure document instances.

As long as the subprocedures are not shared, add them as children to this document. If a procedure is shared, put it to the homepage of procedures.


Transclusion
documentDocument Sections
idsstandard-sections-bottom


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Section
titleReferences


Section
titleResources



Piwik Set Multiple Custom Variables


NameValue
Departmentprojectdoc
Categoryprojectdoc-doctype
Typeservice-management