Service Management Documentation

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Section

title	Resources

Section

title	Information Material

The following list of resources provides background information on creating and working with service management based on the PDAC1 for Confluence.

Tour

header-translations	Name=Resource, Doctype=Type
replace-title-with-name	true

Title	Short Description
Doctypes for Service Management
Hands-on Tutorial
Doctypes Introduction
Basic Concepts and Conventions for projectdoc
Home and Index Pages
Information Systems Extension
Web API Extension
Graph Extension

Related doctype add-ons are

Tour

header-translations	Name=Resource, Doctype=Type
replace-title-with-name	true

Title	Short Description
Doctypes for Service Management
Software Development Doctypes
Doctypes for V-Modell XT
Doctypes for Project Management
Doctypes for Agile Planning

Section

title	Doctypes

The following doctypes (blueprints with additional metadata based on the PDAC1) provided page blueprints to create and maintain a service management documentation.

Tour

header-translations	Name=Resource, Doctype=Type, Set=Suite
replace-title-with-name	true

Title	Short Description	Set	Categories
IT Service
IT System
IT Process
IT Procedure
IT Asset
Configuration Item
Work Instruction
Role
Stakeholder

Section

title	Macros

The following macros of the PDAC1 support creating or working with a service management documentation.

Tour

header-translations	Name=Resource, Doctype=Type
replace-title-with-name	true

Title	Short Description	Categories
Display Document Properties Macro
Display Table Macro
Tour Macro
Text Snippet Macro
System Transclusion Macro
System Image Link Macro
System Image Link Macro

...

Space shortcuts

Child pages

Docs

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Free Blueprints

Tooling for Blueprints

Free Extensions

Spaces

Plugins for Maven

Incubator

Libraries for Java

Incubator

Add-ons for Confluence

Tools

Support

Team

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Old Version 8

New Version 9

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