Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Document Properties Marker
overridefalse


Short Description

IT Services provide business relevant services for customers.

 
Doctypedoctypehide
NameIT Service 
IDit-service 
SuiteService Management
SetService Management hide
Parent
Parent Property
parent-doctypetopic
property-nameName
 

Audience
Name List
doctyperole
render-no-hits-as-blanktrue
propertyAudience
 
Documentation Type

Name List
doctypedoctype-type
render-no-hits-as-blanktrue
namesQ4 - System
propertyDocumentation Type

 


Categories

Name List
doctypecategory
render-no-hits-as-blanktrue
names/ Services / Strategy
propertyCategories

 


Tags

Tag List

 


Iteration

Iteration
valueproduction

hide
Sort Keyhide


...

Section
titleProperties


Transclusion
documentNote Box referencing common Document Properties
idsBox


Section
titleSuperordinate Service

Services may be composed. This is a reference to the superordinate service.

The value is typically automatically provided by the parent document.


Section
titleType

Specify the type of the service to organize them.

Use the IT Service Type to define types of services.


Section
titleLifecycle Phase

Specify the lifecycle phase this service is currently in.

Version Box
since3.3

Since version 3.3 the Name List Macro selects on lifecycle phases that belong to the lifecycle Process Lifecycle.

If this does not suite your use case, please update the Where parameter accordingly.



Section
titleClassification

Provide one or more classifications for this service.

Check the type documentation of the classification to understand how classifiers of different types are intended to be applied.


Section
titleStatus

Select the status of the service.

Use IT Service Status to document statuses.


Section
titleVersion

Specify the version of the service.


Section
titleService ID

Provide the service identifying part of the URI. Is usually appended to the URI of the service this service is installed to.


Section
titleURI

Specify the uniform resource identifier (URI) to the service.

This information may be used by the Access Information doctype.


Section
titleDocumentation

List documentation assets provided for this service.


Section
titleIT Services

Add links to services this services depends on. Services will be rendered within a document section.


Section
titleIT Processes

Add links to processes this services depends on. Processes will be rendered within a document section.


Section
titleCustomer Assets

Add links to assetsprovided by the customer this services depends on. Customer assets will be rendered within a document section.


Section
titleService Assets

Add links to assetsprovided by the service provider this services depends on. Service assets will be rendered within a document section.


Section
titleApplications

Add links to applications this services depends on. Applications will be rendered within a document section.


Section
titleIT Systems

Add links to systems this services depends on. Systems will be rendered within a document section.


Section
titleConfiguration Items

Add links to configuration items this service depends on. Configuration items will be rendered within a document section.


Section
titleIT Functions

Add links to functions this services depends on. Functions will be rendered within a document section.


Section
titleUser Roles

List roles using this service.


Section
titleCustomer Roles

List roles that are customers for the service. If the customers are not to be listed individually, you can specify them by their roles.


Section
titleCustomer Organization

List the organizations that are customers for this service.


Section
titleCustomer Contact

Provide information to get in touch with a customer representative.


Section
titleService Provider Organization

List the organization that provides the service.


Section
titleService Provider Contact

Provide information to get in touch with a representative for business issues.


Section
titleService Provider Technical Contact

Provide information to get in touch with a representative for technical issues.


Section
titleVersions Information

Provide a reference to information on different versions of this service.


Section
titleRemote Repositories

List of remote information repositories related to the service.


...