/ Services / Organization

Information to organize service management documentation.

Name
/ Services / Organization
Parent

Documents

The following documents are associated with this category.

Name Short Description Doctype

Type-specific category for access information.

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Type-specific category for applications.

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Add an severity to classify changes.

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Add a status to categorize changes.

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Add a theme to group changes.

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Type-specific category for changes.

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Signals the status of an IT system, application, or a configuration item.

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Type-specific category for configuration items.

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Type-specific category for datasets.

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Type-specific category for deployment records.

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Type-specific category for deployments.

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Type-specific category for IT activities.

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Type-specific category for IT assets.
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Type-specific category for IT functions.

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Type-specific category for IT procedures.

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Type-specific category for IT processes.

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Classifiers to categorize services.

doctype

Type-specific classification for IT services.

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Signals the status of an IT Service.

doctype

Type-specific category for IT services.

doctype
Systems are categorized by their type. These types may be quite concrete since systems by nature reference a hard- or software system usually by their IP address or DNS name. Therefore a system type may be 'Artifact Repository' or 'Virtual Server. And types may build hierarchies.
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Add lifecycles to group lifecycle phases.

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Lifecycle phases define phases that are bound to a lifecycle.

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Type-specific category for locations.

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Type-specific category for mission statements.

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Type-specific category for impacts.

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Type-specific category for outcomes.

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Type-specific category for releases.
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Type-specific category for service announcements.

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Type-specific category for service level agreements.

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Type-specific category for service level requirements.
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Type-specific category for service levels.

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Type-specific category for strategies.

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Type-specific category for SWOTs.

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Type-specific category for triggers.

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Type-specific category for vision statements.

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Type-specific category for work instructions.
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