Type-specific category for configuration items.

ID
configuration-item-type
Suite
Service Management
Parent
Doctypes for Service Management
Documentation Type
Q1 - Process
Categories
/ Services / Organization

Description

Use configuration item types to organize configuration items.

Properties

The document type configuration-item-type provides the following properties:

Sections

Description

Describe the type of the configuration item.

Configuration Items of this Type

List all configuration items of this type.

Subordinate Types

List the subordinate types that are attached to this document.

Notes

These are internal notes that are usually not exported and only visible to team members with write access.

But this is not a safe place to store sensible information. It is just a convenience for the reader to not be bothered with notes stored here for the authors for later use. The security level is about suppressing the representation by a CSS style. Therefore consider this as a convenience for the reader, not as a security tool.

References

For a document the references section contains pointers to resources that prove the statements of the document.

Often these proofs are not easily distinguishable from further information. In this case you may want to skip the reference section in favour for the resource list.

Resources

The resources section provides references to further information to the topic of the document.

This may be information on the internet provided by the resource or information in the team's information systems. Anything the reader of the resource might want to know, may be listed here.