Add lifecycles to group lifecycle phases.

ID
lifecycle
Suite
Service Management
Parent
Doctypes for Service Management
Documentation Type
Q1 - Process
Categories
/ Services / Organization

The lifecycle doctype is a type for lifecycle phases. The lifecycle is used to create a group of phases. 

Properties

The document type lifecycle provides the following properties:

Superordinate Lifecycle

Lifecycles may be composed. This is a reference to the superordinate lifecycle.

The value is typically automatically provided by the parent document.

Sections

Description

Provide a description for the lifecycle.

Phases

Lists phases that are associated with this lifecycle.

The phases are added to this lifecycle document as children.

Notes

These are internal notes that are usually not exported and only visible to team members with write access.

But this is not a safe place to store sensible information. It is just a convenience for the reader to not be bothered with notes stored here for the authors for later use. The security level is about suppressing the representation by a CSS style. Therefore consider this as a convenience for the reader, not as a security tool.

References

For a document the references section contains pointers to resources that prove the statements of the document.

Often these proofs are not easily distinguishable from further information. In this case you may want to skip the reference section in favour for the resource list.

Resources

The resources section provides references to further information to the topic of the document.

This may be information on the internet provided by the resource or information in the team's information systems. Anything the reader of the resource might want to know, may be listed here.