Send your questions, feature requests, and feedback to our support team via e-mail or a feedback ticket!
- Tags
Question
I have a question, a feature request, or feedback about projectdoc (or an other product of smartics). How can I get in contact with the support team?
Answer
Just send a support request per e-mail (support@projectdoc.smartics.de)
Moreover there are a couple of options to get in touch.
Direct Feedback
The following feedback opportunities allow you to get in touch with team directly.
You may get in touch with the projectdoc support team via e-mail: support@projectdoc.smartics.de
1:1 Chat Support
If you need to discuss your requirements face-to-face we offer an 1:1 Chat Support. This support is typically about 1 hour and online via chat.
This service is free of charge for potential or new customers.
Doctypes Starter Kit
To get your project started with projectdoc we offer to create a doctype add-on based on the projectdoc Toolbox for you and your team for free!
For more information please visit Doctypes Starter Kit!
Public Discussion
If you have questions that may be interesting for other customers as well, please get in touch via a public channel!
Atlassian Community Forum
If you would like to discuss topics or ask questions on our apps for Confluence (e.g. projectdoc Toolbox for Confluence, Userscripts for Confluence, or Project Documentation Macros for Confluence) publicly, just ask a question or start a discussion on the Atlassian Community.
Please tag your post with the following label so that we get noticed:
- projectdoc
- for questions regarding the projectdoc Toolbox for Confluence, its extensions, and doctype add-ons
- for questions regarding the Project Documentation Macros
- userscripts4c - for questions regarding Userscripts for Confluence
- smartics - for any questions related to any of our products for Confluence
Leave a short note by mentioning us (@smartics) on Twitter.
Stack Overflow
If you do not have an account to post on the Atlassian Community and do not want to create one, you may get in touch via Stack Overflow.
Use the tag 'projectdoc' so that we get noticed.
There is no tag for our open source products that are not running on Atlassian products.
Subordinate FAQs
- Creating a Support Zip File
- A reference on the information of how to create a support zip file to give a detailed description of the problem context.


