Describe a service level for a service.
Describe a service level independent of concrete figures. Show the essence of the level and the impact this may have independent of a given service or usage scenario. A service level defines a class of aspects of services.
The document type service-level provides the following properties:
Please note that only information about specific properties is provided here. Common document property used by all document types are documented by Document Properties.
Specify the type of the service level to organize them.
Use the Service Level Type to define types of service levels.
Describe the service level.
Describe the parameters this service level provides.
A description should provide the name, the unit, and a description in tabular form. A service level requirement will provide concrete values for this parameters.
Displays a list of requirements that are bound to this service level.