Document a single change to configuration items or assets.
- Categories
- / Services / Design
- ID
change- Suite
- Since
- 3.2
Description
A change references all configuration items or assets that are altered for a planned change. Changes are than associated with releases so that users understand the changes and their implications for assets, services and their components.
Properties
The document type change provides the following properties:
Please note that only information about specific properties is provided here. Common document property used by all document types are documented by Document Properties.
Type
Specify the type of the change to organize them.
Use the Change Type Dopctype to define types of changes.
Severity
Document the severity of the change and thereby the urgency with which this change needs to be addressed.
Theme
Group distantly related changes by a theme. Organize closely related changes by parent relationship.
Status
Define the status of the change.
IT Services
List services, typically identified by their version, that require this change.
IT Systems
List systems, typically identified by their version, that require this change.
Configuration Items
List configuration items, typically identified by their version, that require this change.
Assets
List assets, typically identified by their version, that require this change.
Participants
List stakeholders, organizations, and persons who take part on working on this change.
Assignee
Provide a reference to a team member (stakeholder), who is responsible for conducting this change.
Contact
Provide a reference to a stakeholder, with whom stakeholders may get in touch for further information.
Sections
Description
Document the impact of the change here. This may be a short summary in a couple of paragraphs that can be shown in the release notes.
Requirements
List requirements for this change.
The requirement doctype is part of the Software Development Doctypes.
In case this add-on is not in use, simply replace the contents of this section. The change doctype still works in case the requirement doctype is not installed. This section simply renders no hits.
Breaking Changes
Describe implications of the change that remove or break existing features. These implications require the user's attention.
List of Services
Automatically generated list of all services with an impact by this change.
List of Systems
Automatically generated list of all systems with an impact by this change.
List of Configuration Items
Automatically generated list of all configuration items with an impact by this change.
List of Assets
Automatically generated list of all assets related to this change.