Document processes defined and used by the team.
Document processes defined and used by the team.
Processes describe steps to create a value. Specify triggers, participants, pre- and postconditions, and the individual steps.
Properties
The document type team-process provides the following properties:
Type
Specify the type of the team process to organize them.
Use the Team Process Type to define types of team processes.
Participants
List the roles that participate running this process.
Sections
Description
Describe the process in the context of the team.
Objective
Describe the objective for this process.
Triggers
Describe the triggers that starts this process.
Output
Describe the output datasets for this process.
Outcomes
Describe the intended outcomes of the process.
Impacts
Describe the impacts the result of this process has.
Notes
These are internal notes that are usually not exported and only visible to team members with write access.
But this is not a safe place to store sensible information. It is just a convenience for the reader to not be bothered with notes stored here for the authors for later use. The security level is about suppressing the representation by a CSS style. Therefore consider this as a convenience for the reader, not as a security tool.
References
For a document the references section contains pointers to resources that prove the statements of the document.
Often these proofs are not easily distinguishable from further information. In this case you may want to skip the reference section in favour for the resource list.
Resources
The resources section provides references to further information to the topic of the document.
This may be information on the internet provided by the resource or information in the team's information systems. Anything the reader of the resource might want to know, may be listed here.
Details
IT Service Management
If you need to document processes in the context of IT Service Management (ITSM), have a look at the IT Process Doctype. The ITSM version of the process provides more additional doctypes to define tiggers, outcomes, and impacts separately. It also allows to reference services that relate to the process.
The Team Process Doctype is a lightweight version of the IT Process doctype. It assumes that specifying all information in textform within the document is more convenient in the context where team need to document their processes non-comprehensively.
