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Title: Doctypes for Service Management  
Author: Robert Reiner 06. Jan 2015
Last Changed by: Robert Reiner 28. Oct 2020
Tiny Link: (useful for email) https://www.smartics.eu/confluence/x/B4O5
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    Blog: ITSM and Business Strategy Doctypes
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projectdoc Toolbox (125)
    Page: projectdoc Toolbox 4.7 Release Notes
    Page: Access Information
    Page: projectdoc Toolbox 5.1.0 Release Notes
    Page: IT Procedure Type
    Page: Doctypes for Conversation, Feedback, Recognition
    Page: projectdoc Toolbox 5.1.2 Release Notes
    Page: IT Service
    Page: Trigger
    Page: Process Outcome Type
    Page: IT Service Type
    Page: Process Impact Type
    Page: projectdoc Toolbox 4.13.4 Release Notes
    Page: Application Type
    Page: Service Announcement Type
    Page: IT Process Type
    Page: Work Instruction Type
    Page: projectdoc Toolbox 6.2.0 Release Notes
    Page: projectdoc Toolbox 6.0 Release Notes
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    Page: / System
    Page: Lean
    Page: Lifecycle
    Page: projectdoc Toolbox 4.11.1 Release Notes
    Page: projectdoc Toolbox 6.2.9 Release Notes
    Page: projectdoc Toolbox 6.2.5 Release Notes
    Page: IT Service Status
    Page: projectdoc Toolbox 6.2.10 Release Notes
    Page: Deployment Record
    Page: projectdoc Toolbox 4.5 Release Notes
    Page: Access Information Type
    Page: Service Level Type
    Page: Service Level Requirement Type
    Page: IT Activity
    Page: Change Theme
    Page: IT System Type
    Page: Release Type
    Page: Service Announcement
    Page: Support Browsing
    Page: Deployment Type
    Page: projectdoc Toolbox 4.13.5 Release Notes
    Page: projectdoc Toolbox 5.0.15 Release Notes
    Page: Doctypes for Objectives and Key Results
    Page: Process Impact
    Page: Change Type
    Page: projectdoc Toolbox 5.0 Release Notes
    Page: Dataset Type
    Page: projectdoc Toolbox 5.1.5 Release Notes
    Page: IT Function
    Page: projectdoc Toolbox 4.2 Release Notes
    Page: Service Level
    Page: projectdoc Toolbox 4.14.1 Release Notes
    Page: projectdoc Toolbox 4.9.1 Release Notes
    Page: Process Outcome
    Page: Change Status
    Page: Application
    Page: projectdoc Toolbox 4.13 Release Notes
    Page: projectdoc Toolbox 4.13.6 Release Notes
    Page: projectdoc Toolbox 6.2.7 Release Notes
    Page: projectdoc Toolbox 4.13.3 Release Notes
    Page: projectdoc Toolbox 4.6 Release Notes
    Page: IT Activity Type
    Page: projectdoc Toolbox 6.2.8 Release Notes
    Page: projectdoc Toolbox 4.12.2 Release Notes
    Page: IT Procedure
    Page: IT Function Type
    Page: Doctypes for Business Strategy
    Home page: projectdoc Toolbox
    Page: Service Level Agreement
    Page: Release
    Page: projectdoc Toolbox 4.11 Release Notes
    Page: Trigger Type
    Page: projectdoc Toolbox 4.4 Release Notes
    Page: projectdoc Toolbox 5.0.17 Release Notes
    Page: projectdoc Toolbox 4.10 Release Notes
    Page: projectdoc Toolbox 4.8 Release Notes
    Page: projectdoc Toolbox 4.7.2 Release Notes
    Page: Configuration Item Status
    Page: Service Level Agreement Type
    Page: projectdoc Toolbox 4.9 Release Notes
    Page: projectdoc Toolbox 4.1 Release Notes
    Page: Configuration Item
    Page: projectdoc Toolbox 4.12 Release Notes
    Page: projectdoc Toolbox 4.0 Release Notes
    Page: projectdoc Toolbox 4.13.2 Release Notes
    Page: Lifecycle Phase
    Page: projectdoc Toolbox 5.0.12 Release Notes
    Page: Configuration Item Type
    Page: projectdoc Toolbox 4.12.1 Release Notes
    Page: projectdoc Toolbox 6.2.12 Release Notes
    Page: IT Service Classification Type
    Page: projectdoc Toolbox 5.0.14 Release Notes
    Page: projectdoc Toolbox 5.1.6 Release Notes
    Page: Change Severity
    Page: IT Asset
    Page: IT System
    Page: projectdoc Toolbox 6.2.1 Release Notes
    Page: projectdoc Toolbox 6.2.3 Release Notes
    Page: Change
    Page: projectdoc Toolbox 3.1 Release Notes
    Page: Location
    Page: projectdoc Toolbox 5.0.16 Release Notes
    Page: projectdoc Toolbox 6.2.4 Release Notes
    Page: Deployment
    Page: Doctypes for Teamwork
    Page: IT Process
    Page: IT Asset Type
    Page: Dataset
    Page: projectdoc Toolbox 4.3 Release Notes
    Page: Service Level Requirement
    Page: Category Trees
    Page: projectdoc Toolbox 6.0.4 Release Notes
    Page: projectdoc Toolbox 6.1.0 Release Notes
    Page: Checklist
    Page: IT Service Classification
    Page: Impact Mapping
    Page: projectdoc Toolbox 4.14.0 Release Notes
    Page: projectdoc Toolbox 5.1.1 Release Notes
    Page: projectdoc Toolbox 5.0.13 Release Notes
    Page: projectdoc Toolbox 6.0.5 Release Notes
    Page: Deployment Record Type
    Page: Work Instruction
    Page: Location Type
    Page: projectdoc Toolbox 6.2.11 Release Notes
    Page: projectdoc Toolbox 4.11.2 Release Notes
    Page: projectdoc Toolbox 6.2.2 Release Notes
projectdoc for Atlassian Confluence (3)
    Page: Product Documentation
    Page: Project Management
    Page: Service Management Documentation
Hierarchy
Parent Page
    Page: Doctypes
Children (57)
    Page: Access Information
    Page: Access Information Type
    Page: Application
    Page: Application Type
    Page: Change
    Page: Change Severity
    Page: Change Status
    Page: Change Theme
    Page: Change Type
    Page: Configuration Item
Labels
Global Labels (3)
Recent Changes
Time Editor  
28. Oct 2020 12:57 Robert Reiner View Changes
Document clean process
22. Mar 2019 11:48 Robert Reiner View Changes
22. Mar 2019 11:46 Robert Reiner View Changes
15. Mar 2019 12:54 Robert Reiner View Changes
15. Mar 2019 12:53 Robert Reiner  
Outgoing Links
External Links (8)
    https://marketplace.atlassian.com/1212629
    https://www.atlassian.com/software/confluence
    https://www.smartics.eu/jira/projects/SERVICES
    https://marketplace.atlassian.com/1212810
    https://bitbucket.org/smartics/smartics-doctype-model-servi…
    https://marketplace.atlassian.com/1220262
    https://marketplace.atlassian.com/plugins/de.smartics.atlas…
    https://en.wikipedia.org/wiki/ITIL
Blog (1)     Blog: ITSM and Business Strategy Doctypes
projectdoc Toolbox (13)     Page: Doctypes Overview
    Page: Doctypes for Business Strategy
    Page: Confluence as the Information Hub
    Page: Macros
    Page: Doctypes for Service Management
    Page: Information Systems Extension
    Page: Role
    Page: Doctype Add-on Sources
    Page: Core Doctypes
    Page: Doctypes
    Page: Web API Extension
    Page: Stakeholder
    Page: Tour
Doctypes Maven Plugin (1)     Home page: Doctype Maven Plugin
projectdoc for Atlassian Confluence (3)     Home page: The projectdoc Toolbox for Atlassian Confluence
    Page: Document Type
    Page: Service Management Documentation

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