If you need to document processes in the context of IT Service Management (ITSM), have a look at the IT Process Doctype. The ITSM version of the process provides more additional doctypes to define tiggers, outcomes, and impacts separately. It also allows to reference services that relate to the process. The Team Process Doctype is a lightweight version of the IT Process doctype. It assumes that specifying all information in textform within the document is more convenient in the context where team need to document their processes non-comprehensively. |