Describe a service level for a service.
Description
Describe a service level independent of concrete figures. Show the essence of the level and the impact this may have independent of a given service or usage scenario. A service level defines a class of aspects of services.
Properties
The document type service-level provides the following properties:
Type
Specify the type of the service level to organize them.
Use the Service Level Type to define types of service levels.
Sections
Description
Describe the service level.
Parameters
Describe the parameters this service level provides.
A description should provide the name, the unit, and a description in tabular form. A service level requirement will provide concrete values for this parameters.
Service Level Requirements
Displays a list of requirements that are bound to this service level.
