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Impacts define how the results of processes affect the world.

Documentation Type

Impacts are the change that results from processes.

By specifying impacts in separate documents, multiple processes can refer to them.

Impacts can be split into subordinate impacts. This way it can be documented how several processes create an impact.


The document type process-impact provides the following properties:


Please note that only information about specific properties is provided here. Common document property used by all document types are documented by Document Properties.


Specify the type of the impact to organize them.

Use the Process Impact Type Doctype to define types of impacts.



Describe the impact in one to three paragraphs.


List of processes that create this impact.


These are internal notes that are usually not exported and only visible to team members with write access.

But this is not a safe place to store sensible information. It is just a convenience for the reader to not be bothered with notes stored here for the authors for later use. The security level is about suppressing the representation by a CSS style. Therefore consider this as a convenience for the reader, not as a security tool.


The text of notes sections is also indexed.


For a document the references section contains pointers to resources that prove the statements of the document.

Often these proofs are not easily distinguishable from further information. In this case you may want to skip the reference section in favour for the resource list.


For further information please refer to References and Resources.


The resources section provides references to further information to the topic of the document.

This may be information on the internet provided by the resource or information in the team's information systems. Anything the reader of the resource might want to know, may be listed here.


For further information please refer to References and Resources.

Related Doctypes

The following doctypes are related to the impact doctype.


Triggers define signals for activities and processes.


Datasets are used as the input and output of processes.

Process Outcome

Outcomes define the results of processes.

IT Process
Processes organize activities to create a defined business value.
IT Activity
IT Activities define activities for processes.