| 1 | Access Information | | Credentials for development systems where the password is known to all who have access to the Confluence wiki. |
| 2 | Access Information Type | / Services / Organization | Type-specific category for access information. |
| 3 | Application | / Services / Operations | Applications provided functions required by services. Applications may be hosted on one or more systems. |
| 4 | Application Type | / Services / Organization | Type-specific category for applications. |
| 5 | Change | / Services / Design | Document a single change to configuration items or assets. |
| 6 | Change Severity | / Services / Organization | Add an severity to classify changes. |
| 7 | Change Status | / Services / Organization | Add a status to categorize changes. |
| 8 | Change Theme | / Services / Organization | Add a theme to group changes. |
| 9 | Change Type | / Services / Organization | Type-specific category for changes. |
| 10 | Configuration Item | / Services / Operations | Configuration items (CIs) may be (sub-)systems or components. Whatever may change and needs to be tracked may be documented as a CI. |
| 11 | Configuration Item Status | / Services / Organization | Signals the status of an IT system, application, or a configuration item. |
| 12 | Configuration Item Type | / Services / Organization | Type-specific category for configuration items. |
| 13 | Dataset | / Services / Strategy | Datasets are used as the input and output of processes. |
| 14 | Dataset Type | / Services / Organization | Type-specific category for datasets. |
| 15 | Deployment | / Services / Operations | Deployments provide information about updates on services and systems to users. |
| 16 | Deployment Record | / Services / Operations | Record a deployment to a IT system. |
| 17 | Deployment Record Type | / Services / Organization | Type-specific category for deployment records. |
| 18 | Deployment Type | / Services / Organization | Type-specific category for deployments. |
| 19 | IT Activity | / Services / Strategy | IT Activities define activities for processes. |
| 20 | IT Activity Type | / Services / Organization | Type-specific category for IT activities. |
| 21 | IT Asset | / Services / Strategy | IT Assets define assets required or produced by processes. |
| 22 | IT Asset Type | / Services / Organization | Type-specific category for IT assets. |
| 23 | IT Function | / Services / Operations | Functions are specialized organizational units to support business processes. |
| 24 | IT Function Type | / Services / Organization | Type-specific category for IT functions. |
| 25 | IT Procedure | / Services / Operations | IT Procedures define procedures for processes. |
| 26 | IT Procedure Type | / Services / Organization | Type-specific category for IT procedures. |
| 27 | IT Process | / Services / Strategy | Processes organize activities to create a defined business value. |
| 28 | IT Process Type | / Services / Organization | Type-specific category for IT processes. |
| 29 | IT Service | / Services / Strategy | IT Services provide business relevant services for customers. |
| 30 | IT Service Classification | / Services / Organization | Classifiers to categorize services. |
| 31 | IT Service Classification Type | / Services / Organization | Type-specific classification for IT services. |
| 32 | IT Service Status | / Services / Organization | Signals the status of an IT Service. |
| 33 | IT Service Type | / Services / Organization | Type-specific category for IT services. |
| 34 | IT System | / Services / Operations | Systems are part of environments where products are deployed to. |
| 35 | IT System Type | / Services / Organization | Systems are categorized by their type. These types may be quite concrete since systems by nature reference a hard- or software system usually by their IP address or DNS name. Therefore a system type may be 'Artifact Repository' or 'Virtual Server. And types may build hierarchies. |
| 36 | Lifecycle | / Services / Organization | Add lifecycles to group lifecycle phases. |
| 37 | Lifecycle Phase | / Services / Organization | Lifecycle phases define phases that are bound to a lifecycle. |
| 38 | Location | / Services / Strategy | Locations provide information about the whereabouts of assets, configuration items, and systems. |
| 39 | Location Type | / Services / Organization | Type-specific category for locations. |
| 40 | Process Impact | / Services / Strategy | Impacts define how the results of processes affect the world. |
| 41 | Process Impact Type | / Services / Organization | Type-specific category for impacts. |
| 42 | Process Outcome | / Services / Strategy | Outcomes define the results of processes. |
| 43 | Process Outcome Type | / Services / Organization | Type-specific category for outcomes. |
| 44 | Release | / Services / Strategy | Releases document the changes that are applied to a published version of a service. |
| 45 | Release Type | / Services / Organization | Type-specific category for releases. |
| 46 | Service Announcement | / Services / Operations | Announcements communicate with stakeholders information about a service. |
| 47 | Service Announcement Type | / Services / Organization | Type-specific category for service announcements. |
| 48 | Service Level | / Services / Design | Describe a service level for a service. |
| 49 | Service Level Agreement | / Services / Design | Provide information about a service level agreement (SLA). |
| 50 | Service Level Agreement Type | / Services / Organization | Type-specific category for service level agreements. |
| 51 | Service Level Requirement | / Services / Design | Describe a requirement in terms of a service level. |
| 52 | Service Level Requirement Type | / Services / Organization | Type-specific category for service level requirements. |
| 53 | Service Level Type | / Services / Organization | Type-specific category for service levels. |
| 54 | Trigger | / Services / Strategy | Triggers define signals for activities and processes. |
| 55 | Trigger Type | / Services / Organization | Type-specific category for triggers. |
| 56 | Work Instruction | / Services / Operations | Work Instructions define procedures for processes. Provide the most detailed information here how tasks are to be executed. This includes best practices. |
| 57 | Work Instruction Type | / Services / Organization | Type-specific category for work instructions. |
