Document a single change to configuration items or assets.
Description
A change references all configuration items or assets that are altered for a planned change. Changes are than associated with releases so that users understand the changes and their implications for assets, services and their components.
Properties
The document type change provides the following properties:
Identifier
Define the unique identifier of the change.
Type
Specify the type of the change to organize them.
Use the Change Type Dopctype to define types of changes.
Severity
Document the severity of the change and thereby the urgency with which this change needs to be addressed.
Theme
Group distantly related changes by a theme. Organize closely related changes by parent relationship.
Deadline
Log the date the change is required to be solved.
Status
Define the status of the change.
Release References
Provide references to releases that conduct this change.
IT Services
List services, typically identified by their version, that require this change.
IT Systems
List systems, typically identified by their version, that require this change.
Configuration Items
List configuration items, typically identified by their version, that require this change.
Assets
List assets, typically identified by their version, that require this change.
Reference
Provide a reference to further information on this change on a remote service.
Assignee
Provide a reference to a team member (stakeholder), who is responsible for conducting this change.
Sections
Description
Document the impact of the change here. This may be a short summary in a couple of paragraphs that can be shown in the release notes.
Workarounds
Describe temporary solutions to the problem until this change is implemented.
Releases
Automatically generated list of releases this change is part of.
Breaking Changes
Describe implications of the change that remove or break existing features. These implications require the user's attention.
List of Services
Automatically generated list of all services with an impact by this change.
List of Systems
Automatically generated list of all systems with an impact by this change.
List of Configuration Items
Automatically generated list of all configuration items with an impact by this change.
List of Assets
Automatically generated list of all assets related to this change.
