Write documents that support transmitting knowledge to many.

While creating documentation requires resources, we need to take advantage of the properties of written documentation. One of these advantages is the fact that a written document may be copied and passed to a large number of readers. Information can be spread effectively and scales with increasing numbers of interested people.

Related Practices

The following practices are related to this principle.

Write to the many: Invest in the creation of a document relative to the amount of its readers and the estimated time they will save searching for the information. Also take into account that a clear text reduces the risk of misunderstanding.

Related Principles

The following principles are related to this principle.

Direct Communication Principle: Prefer direct communication between stakeholders. After the meeting brainstorm about which information is relevant to be written down.
Long-term Relevance Principle: Prefer to invest more in preserving information with long-term relevance to the stakeholders.

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